Returns & Exchanges

At Methodical Coffee, we want you to love every sip, which is why we offer a 30-day satisfaction guarantee on all equipment and non-perishable goods. Please note that while we cannot accept returns on roasted coffee due to its perishable nature, we are committed to finding a solution if you are unhappy with your bag.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and a brief explanation of the issue or the reason for your return.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label for eligible hardware or apparel.

• 3.
  Package Your Item

  Securely pack the unused item in its original packaging to ensure it arrives back at our roastery in sellable condition.

• 4.
  Refund Processing

  Once our warehouse receives and inspects the item, we will issue a refund to your original payment method within 5-7 business days.