Frequently Asked Questions
Everything you need to know about our beans, brewing, and shipping.
How soon will my coffee be shipped after roasting?
We roast to order to ensure maximum freshness. Most orders are processed and shipped within 24 to 48 hours of roasting.
Do you offer a coffee subscription service?
Yes, we offer customizable subscriptions where you can choose your favorite roast, delivery frequency, and quantity while saving on every order.
What is your return policy for coffee beans?
Because coffee is a perishable food item, we cannot accept returns on roasted beans. However, if there is an issue with your order, please contact us and we will make it right.
Are your coffee beans ethically sourced?
Absolutely. We pride ourselves on building direct relationships with farmers and cooperatives to ensure fair wages and sustainable farming practices.
Can I get my coffee pre-ground?
While we recommend buying whole bean for the best flavor, we offer several grind options including Drip, Espresso, and French Press.
How should I store my coffee to keep it fresh?
Store your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profile.